Who are we ?
SOSTE GROUP, based in Luxembourg, is a distributor of electric bicycles and scooters across Europe. Under the COCORENT label, it constitutes a network of franchised dealers of the brand for the rental and sale of electric vehicles.
The person responsible for information on the website, and for the processing of personal data collected, is the manager of the company SOSTE GROUP, Mr. Stefano SOMMA.
The address of our online rental site, for the franchise network in France, is: https://www.cocorent.fr.
Online payment of your reservation
We use secure payment services with STRIPE. You do not need to have an account to make your purchase, and to pay directly with your credit card.
No banking data passes through our website. Everything is done from STRIPE through their secure network. Your browsing is secure and guaranteed from end to end, right up to the HTTPS transaction.
Companies like Deliveroo, Booking.com, or Mano Mano, also trust the secure payment system by STRIPE for their transactions.
Use of personal data collected
The contact forms on this site store locally, on the site, all data transmitted at the time of submission. No data is passed on to third parties or used for commercial purposes. The function of the contact forms is to allow you to reach us by email, without having to use email software.
The data received are deleted after final processing of your request, concerning requests for information, and are kept for the required legal period, concerning the processing of rental transactions.
When you make a rental online, we use internal cookies for the smooth running and recording of your reservation. These cookies expire when you exit the browsing session.
Use and transmission of your personal data
In order to make your reservation online, you must send us your personal data to enable us to validate your reservation and establish your invoice.
All the information requested is kept for accounting purposes, in accordance with legal obligations.
How long is your data stored
Customers’ personal data and their reservations are kept, as long as no request for deletion is made, so that customers can consult their invoices online for the entire legally required period.
The rights you have over your data
You can request the deletion of your personal data, stored online, by post or by email from the Cocorent agency where you have made reservations. This does not take into account data stored, offline, for administrative or legal purposes. Proof of your identity may be required to confirm your request.
Deleting your data will no longer allow you to view your invoices online at a later date.
Third party cookies
You can view and share our publications on social networks, namely, on Facebook, Twitter, and Instagram. you will be asked to accept the installation of their cookies, directly on the page of these third-party services, if you wish to use these services. These third-party services may collect data regardless of the use of our site.
Content embedded from other sites
Articles on this site may include embedded content (eg videos, images, articles, etc.). Content embedded from other sites behaves the same as if the visitor were to that other site.
Statistics and audience measurements
We use the services of Google Analytics for statistical purposes and Google Maps to enable you to use the directions service.
How to deactivate the use of installed cookies?
You can configure your browser at any time to disable the installation of cookies, as well as to delete cookies installed on your computer.
We indicate below the procedure to be followed to delete or configure the cookies of each browser: